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How to Fix OneDrive Cannot Connect to Windows?

Are you getting the “OneDrive can’t connect to Windows” error message on your PC? If you are looking to fix the problem, this guide will help you with all the necessary tips and tricks. OneDrive is a popular cloud storage solution from Microsoft. Anyone who signs up for OneDrive gets a whopping 5GB of free storage space. After Google Drive, users find OneDrive as an effective cloud storage to create a backup of their device data.

Read: How To Disable Or Uninstall OneDrive From Windows 11

OneDrive can’t connect to Windows error due to using an older version of OneDrive. Even the version of the Windows operating system installed on your PC can have bugs causing various issues that make connectivity to cloud storage impossible. Often, even a weak internet connection can disrupt connectivity to your cloud storage.

Best Ways to Fix OneDrive Cannot Connect to Windows

Try these various fixes and resume backing up your data to OneDrive from Windows PC.

1. Restart the PC

Start by restarting the computer, which is a simple fix to make sure it’s not a random bug disrupting the connectivity between your PC and Microsoft cloud storage.

  • Press the Windows key.
  • In Search Console, in the lower right corner, click on the power icon.
  • Then, in the mini-menu that appears, select Restart.

2. Check Your Internet Connection

Next, check whether your network connection such as a WiFi router is working or not. Try accessing other websites or apps and if you are not able to browse anything, it means that the internet is indeed down.

You can ask your ISP for help in fixing the router or, if you can, reset it manually. You can also connect your PC to another Wi-Fi network that you have access to. If this second network is stable enough then you should be able to connect to OneDrive without issue.

3. Update Windows OS

Fix all bugs in your PC’s Windows operating system by installing a newer version of the system that may be available. Normally, when an update is available, Microsoft notifies you and downloads the version. All you have to do is restart the PC for the new version to be installed and integrated into the system.

You can also manually check for system updates.

  1. Press Windows + I to access Settings.
  2. Then click on Windows Update.
  3. Now click on Check for Updates.
  4. If an updated package is available, click on the Download Now button to start the download.
  5. Then after the update is successfully downloaded on your device follow the on-screen instructions to install the new update.

4. Install the Latest Version of OneDrive

A simple solution in which you uninstall OneDrive from your Windows PC and install it again. The data will not be affected by what you have stored. You can still sign in to access your files in the OneDrive cloud.

  • Press Windows key > In Search Console, type OneDrive
  • When OneDrive appears, some additional options will appear.
  • Click on Uninstall and confirm the action to remove the app from your PC.
  • Then download OneDrive for Windows from here.

5. Reset Network Connection

Use Command Prompt to effectively reset the network connection. This will fix any problems or issues with the PC’s network settings. Here are the steps to do it.

  • Launch Command Prompt.
  • Now enter the commands one by one in the same order as I have mentioned.

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

  • After successfully executing the above commands, you can restart the PC.
  • Connect to WiFi and try to connect to OneDrive now. This should happen without any problems.

6. Unlink your PC and reconnect to OneDrive

This trick has worked for many users in which you need to unlink your PC from OneDrive. Then immediately reconnect your device (PC in this case) to OneDrive. I suggest downloading your files from OneDrive before trying this troubleshooting method.

  • Launch OneDrive on your computer.
  • Click Settings.
  • Go to account.
  • Then click on Unlink this PC
  • Restart your computer and sign in to OneDrive.
  • To link your Microsoft account, click Settings > Account > Add account.

7. Reset OneDrive App

Here is another quick fix that must have helped most OneDrive users face the “OneDrive can’t connect to Windows” error. You need to reset the OneDrive app. There is no rocket science involved in the process, and it only takes one command execution.

  • Press Windows + R to bring up the Run dialog.
  •  Now enter the command and press Enter. %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
  • Now launch OneDrive and check if you can access your account or if you still face OneDrive could not connect to Windows error.


Use the troubleshooting tips in this guide to continue backing up your computer files to OneDrive. Having a cloud backup saves storage space on your PC and makes your files accessible on any device like a phone or tablet. Hope this guide on how to fix OneDrive cannot connect to Windows issue was helpful to you.

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