How to fix OneDrive error code 0x800c0005 on Windows 10

How to fix OneDrive Error Code 0x800c0005 on Windows 10

Have you encountered OneDrive error code 0x800c0005 on your Windows 10 device? Well, this error usually displays an error message stating “Your PC is not connected to the Internet”. So, before you start blaming your internet connection for this error, here’s something you need to know. This error has nothing to do with the internet or your network. Error code 0x800c0005 occurs when there is a conflict with account settings or when Windows Firewall is temporarily preventing a specific operation from performing on your device.

Read: How to Fix OneDrive Stuck on Processing Changes

Additionally, if you are using OneDrive and “OneDrive for Business” on the same computer, you may experience this error due to conflicting app permission issues. OneDrive is a useful Microsoft service that provides us with personal storage space where we can store our content in a secure cloud location. By accessing OneDrive, sharing and collaborating files on different devices become simple. So you definitely don’t want to be stuck with this error code message forever, do you?

Wondering how to fix OneDrive error code 0x800c0005? Here are some useful solutions that will help you fix this problem on your Windows 10 device.

How to fix OneDrive error code 0x800c0005 on Windows 10

let’s get started.

Solution No. 1: Check Account Settings

As we mentioned earlier, this error code message usually occurs when there is a conflict in the account settings. So, first, check your OneDrive account settings to see if you’re using a personal or work account. When you try to run a OneDrive business account and a personal account on the same computer, the error message “Your PC is not connected to the Internet” may appear on the screen.

Solution number 2: Turn off the firewall

  • To temporarily turn off Windows Firewall, follow these quick steps:
  • Launch the Start menu search box, type “firewall” and select the “Firewall and network security” system setup option from the search suggestions.
  • If the firewall is enabled, the current settings for domain, private, and public networks will look something like this. (see snapshot below).
  • Tap on the “Domain Networks” option.
  • In the Domain Networks window, turn off the “Windows Defender Firewall” option.
  • Sign out of your Microsoft account, restart your device to see if the error code issue is resolved by turning off the firewall.

Solution number 3: turn off proxy

If your device is connected to a proxy network, be sure to try disabling it once to resolve the OneDrive error code 0x800c0005 issue on your Windows 10 computer. To disable proxy, you need to:

  • Press the Windows + R key combination to open the Run dialog box.
  • Type “regedit” in the text box and press Enter to launch Registry Editor.
  • In the Registry Editor window, navigate to this location:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings

  • Once you get to that location, right click anywhere in the right menu pane, press “New,” then select the “DWORD” option from the context menu.
  • Open the file you recently created and name it “Enable Automatic Proxy Result Cache”. Also set the numeric value to 0, save your changes, and then close the Registry Editor window.


Following these steps mentioned above will disable the proxy if your device was connected to it. Here are some useful solutions that will fix the OneDrive error code 0x800c0005 on your Windows 10 PC. Congratulations!

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