OneDrive Cloud Operation Failed

How To Fix OneDrive Cloud Operation Failed Error

OneDrive is a popular cloud-based file hosting and synchronization service developed by Microsoft. It allows users to store files and photos, access them from anywhere, and share them with others. With OneDrive, you can store your files and documents in the cloud, so you can access them from any device with an Internet connection, including your desktop computer, laptop, tablet, or laptop. OneDrive lets you share files with others, making it easy to collaborate on projects or share photos with friends and family.

Read: How to Fix Onedrive Stuck at Signing in

Stuck with the “OneDrive cloud operation failed” error on Windows 11? Don’t worry. By adopting some measures, you can easily overcome this problem. In this article, we have listed a variety of solutions that you can use to get rid of this error message and resume using OneDrive without any interruptions.

What is the Onedrive Cloud Operation Failed Error?

OneDrive error code 0x80070185 can appear from anywhere on Windows. This error message usually indicates that there was a problem with OneDrive when trying to perform a cloud operation, such as syncing files to the cloud or downloading files from the cloud. Some of the most common reasons that can trigger this issue on your device include:

  • Network connectivity issues.
  • Corrupted files or cached data.
  • Using an older version of the OneDrive app.
  • OneDrive sync issues.
  • Insufficient storage space.
  • Anti-virus software or firewall interference.
  • Other software conflicts.

How to Fix the Onedrive Cloud Operation Failed Error?

Solution 1: Check your Internet connection

OneDrive might not work if your Internet connection is unstable or there’s a problem with your network. Check your internet connection and make sure you are connected to a stable network. Try restarting the WiFi router to fix the bug and improve your internet connection speed.

Solution 2: Log out and log back in

Step 1: Right-click on the OneDrive icon placed in the system tray and press the gear icon to open Settings.

Step 2: In the Settings window, switch to the “Account” tab.

Step 3: Tap on the “Unlink this PC” button at the bottom of the window. A confirmation message will appear, click on “Unlink Account” to confirm.

Step 4: After signing out of your OneDrive account, relaunch the OneDrive app to sign back in.

Step 5: Enter your email address and password to sign in to your OneDrive account. Follow the onscreen instructions to complete the setup.

Try moving some files to the OneDrive folder and check if you still encounter the error.

Solution 3: Reset the OneDrive app

To reset the OneDrive app on Windows, follow these steps:

Step 1: Right-click on the OneDrive icon in the system tray and select “Turn off OneDrive”.

Step 2: Open the Run dialog box by pressing Windows Key + R.

Step 3: In the Run box, type “%localappdata%\Microsoft\OneDrive\onedrive.exe /reset” and press Enter.

Step 4: The OneDrive app will reset and start syncing your files again.

After following these steps, the OneDrive app will be reset to its default settings and any sync issues or errors should be resolved.

Solution 4: Enable the “Always keep on this device” option

“Always keep on this device” is a useful OneDrive feature that lets you access and works on your files even when you’re online. When you enable the “Always keep on this device” option for a file or folder, it is automatically downloaded and stored on your device. Any changes you make to the file will be synced to the cloud the next time you connect to the Internet.

Since this feature makes OneDrive more accessible when you’re offline, enabling it can help resolve sync issues. Here’s what you need to do:

Step 1: Open the File Explorer app on your Windows PC.

Step 2: Tap on “OneDrive Personal Account” in the left menu pane. You will now see a list of all the files stored in the OneDrive folder.

Step 3: Right-click on the affected file and select the option “Always keep on this device”.

Step 4: Now again right-click on the same file and select “Free up space”.

Step 5: After enabling these two features, you may be able to get rid of the “OneDrive cloud operation failed” error.

Solution 5: Disable Windows Firewall

If Windows Defender Firewall is blocking or disrupting the file sync process, you can temporarily disable it to resolve the error.

Step 1: Open the Control Panel app and select “Windows Defender Firewall”.

Step 2: Tap on “Turn Windows Defender Firewall on or off” from the left menu.

Step 3: Select “Turn off Windows Defender Firewall (not recommended)” for “Private network settings” and “Public network settings”.

Step 4: Press “OK” to save the changes.

Solution 6: Reinstall the OneDrive app

Tried the solutions listed above and are still unable to fix the error? Well, uninstalling and reinstalling the OneDrive app can help you do the trick.

Step 1: Launch the Settings app and navigate to Apps > Installed apps.

Step 2: Tap on the three-dot icon next to OneDrive and select “Uninstall”.

Step 3: After uninstalling the app, open the Microsoft Store app on your device and reinstall OneDrive to start over.


By using the above-listed solutions listed in this blog, you can resolve the error and get OneDrive working again. It’s always a good idea to keep your OneDrive app and Windows operating system up to date to ensure you have access to the latest features and improvements. With these tips, you should be able to fix the OneDrive cloud operation failed error and get back to using OneDrive to store, access, and share your files with ease. Was this post helpful to you? Feel free to share your thoughts in the comment section!

Call Now