Dropbox is a famous platform where you can share files, preserve copies of these files and store them in the cloud. Among the various hosting services that are available today, this one has proved to be stable and reliable with minimal downtime.Some Windows 11 users have recently lodged complaints over Dropbox’s incapacity to sync their data due to its continuous occurrence of errors.
Read: How to Enable Two-Step Verification in Dropbox
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Fix for Dropbox Not Syncing Problem on Windows 11
Several factors can be found to blame for Dropbox sync stopping on Windows 11. If you have this problem, you can use the following solutions to fix it easily and quickly. So let’s proceed to the detailed solutions without further ado.
Fix 1: Restart PC
Restarting the system is one of the best solutions to fix existing minor issues on any app, not just Dropbox. So, as a first attempt to fix Dropbox not syncing on Windows 11, you need to restart your computer and see if the said problem is resolved.
FIX 2: Restart Dropbox Processes
If Dropbox sync stops suddenly on your system, then you need to check if the Dropbox process is running on your system. If not then you should restart the process and check if the said problem is resolved. To do this, follow these steps,
- Right-click on the taskbar and open the Task Manager window.
- In Task Manager, select the Services tab and locate Dropbox Services in the list.
- Then select all Dropbox processes, right-click on them and choose Restart.
- Once done, exit Task Manager and check for improvements.
FIX 3: Network Troubleshooting
Sometimes Dropbox won’t sync on your Windows 11 due to network issues. The best option here is to fix the same problem by doing network connectivity troubleshooting. To do this, follow these steps,
- Open the Windows 11 Start Menu and select Settings.
- Then type network problems find and fixed in the search box and click on the Advanced option in the dialog box.
- In the Internet Connection window, check the box next to Apply repairs automatically, and click OK.
- In the window that just opened, select the Troubleshoot my connection to the Internet option to resolve existing connectivity issues.
- Once done, reboot the system and check if the said problem still occurs on your system.
Fix 4: Delete Dropbox Cache
The mounted cache can be another reason for your Dropbox not syncing issue on Windows 11. The best possible solution here is to delete the stacked cache as soon as possible. To do this, follow these steps,
- Launch the File Explorer window on your desktop.
- Next, go to the Dropbox folder and select the Cache folder; Otherwise, type %HOMEPATH%Dropbox.dropbox.cache in the address bar to open the cache folder.
- Now select the entire cache by pressing Ctrl + A and clicking on the Delete button on your keyboard.
- Once done, reboot the system and check if the problem is resolved or not.
FIX 5: Turn off other sync activities
If you use multiple cloud storage services at the same time, Dropbox can make syncing files difficult. In this case, you will need to stop other apps such as OneDrive and Google Drive from syncing while Dropbox is running.
FIX 6: Allow Dropbox Access Through Firewall
Dropbox will not update when you’ve your Windows Firewall blocking it while other programs are running. If there is no update for a long time, the synchronization of files and folders will cease. It might thus require you to re-adjust firewall settings once again so that you never have to go through this anymore.The changes that can be effected towards achieving this target are available.
- Type firewall in the search box and open the Firewall and Network Security window.
- Then click on Allow an App through the Firewall option.
- In the window that just opened, check the box next to Dropbox and save the changes.
- Once done, restart the system and check Dropbox sync in your Windows 11 now or not.
Fix 7: Adjust the date and time
If your current system time and date is incorrect, Dropbox may not sync data properly and errors could occur. If this happens, you need to set the precise date and time in order to solve the problem. You can do that by following these steps:
- Right-click on your Data & Time taskbar and select the Adjust date and time option.
- Next, turn off the toggle next to Set time automatically.
- And click on the Edit button next to the Manually set date and time option.
- Now set the exact time and date and click on the edit button to save all changes.
- Once done, reboot the system and check if the said problem still persists or not.
FIX 8: Rename File
Whenever the title of your file has wrong characters, Dropbox tells you that it is synchronizing. All those letters get banned from Dropbox. Make sure that your title does not have any special symbols like @, %, #, or $. Thus, take these steps.
- Right-click on the problematic file and select Rename option.
- Then give a new name without the special characters.
- When done, save the file and check for improvements.
FIX 9: Try Hardlink Repair
If you are having sync issues on Dropbox, then you should try a hard link solution to fix the problem in no time. To do this, follow these steps,
- Open Dropbox on your system and click on Initials.
- Then click on the Preferences option and select Accounts at the top of the screen.
- Now press Alt + H to activate the Support Functions section.
- And click on the Fix hard link option to fix any kind of sync issue.
- Once done, verify that the said problem is resolved.
Fix 10: Let Dropbox sync files
If syncing of files is not allowed, Dropbox sync can cause problems. The best solution here is to allow Dropbox to sync your files. To do this, follow these steps,
- Close Dropbox completely and exit all activities.
- Then press Windows + R to open the Run dialog box, type CMD and press OK.
- Now type the following commands one after the other in the Command Prompt window and press Enter,
icacls “%HOMEPATH%\Dropbox” /grant “%USERNAME%”:(F) /T
icacls “%HOMEPATH%\Dropbox” /grant “%USERNAME%”:(F) /T
icacls “%APPDATA%\Dropbox” /grant “%USERNAME%”:(F) /T
- Once done, reboot the system and check if the problem still occurs.
FIX 11: Fix Dropbox problems
Another solution to fix Dropbox not syncing issue on Windows 11 is to run the built-in troubleshooter. To do this, follow these steps,
- Open the Start menu and from the list, select Settings.
- In the Settings window, select System and click the Troubleshoot option.
- Then select the Other troubleshooter option and click the Run button next to Windows Store apps.
- Once done, reboot the system and check if that solves the problem for you.
FIX 12: Reinstall the App
If none of the above solutions worked for you, then you should uninstall and reinstall the app from a trusted source. Once done, launch Dropbox again and check for improvements.
The main solutions for fixing the Dropbox Not Syncing on Windows 11 problem. But among all those fixes mentioned earlier, you can just temprarily turn off the antivirus and see if that helps.
We hope that one of the solutions listed above can help you solve the same problem. If there is any question or comment, post it in the comments section below.