OneDrive is probably the most easy and decent cloud storage for Windows PCs. The only limit to its functionality is your imagination; and as easy to use as it is to set up. At times you may encounter some issues while using it. One example is the error code 0x8004de40, suggesting that OneDrive does have connectivity problems. In this post, we highlight three ways to fix this error on your OneDrive app.
There is an attached error code for each OneDrive issue/problem that helps to easily diagnose what went wrong with the app. Below we will explain what causes error 0x8004de40 and how to fix it.
Read: How to Fix OneDrive Stuck on Processing Changes
To learn more about OneDrive error codes, visit the Microsoft Office Help Center. For now, let’s talk about error code 0x8004de40 and its solutions.
Method 1: Check Your Internet Connection
Microsoft says the OneDrive error codes 0x8004de40 indicate that the app is experiencing difficulty connecting to the cloud. The primary reason for this is a bad or fluctuating connectivity. If you like to clear this error then very first thing to do is to check your internet connection.
Then what do you mean that resetting Windows Sockets (Winsock) is also a recommended troubleshooting method to fix network and connectivity problems on Windows? What is Winsock In simple words, Winsock is like a program that acts an intermediary between your computer applications/software and your Internet in order to connect or communicate and share data.
However, if your internet connection is working fine and you can access the internet on your PC with all other apps except OneDrive, then you should try the other methods below to clear the error code 0x8004de40.
Method 2: Reset Windows Sockets (Winsock)
Reset Windows Sockets (Winsock ) is by far one of the most retro troubleshooting solutions in windows pcs for network and internet connections. At its core, Winsock is a software, or program, that gives your computer the ability to communicate between its applications or software (i.e., your e-mail headers) and the internet. (Chrome, Firefox, iTunes, Outlook) internet.
In simple words, Winsock is the reason your apps can access the Internet. If your Internet connection is strong and stable but some of your apps can’t access the network, resetting Winsock may help resolve the issue.
The 0x8004de40 error stems from OneDrive’s inability to connect to the Internet, and a Winsock reset should fix any network issues affecting the app. Follow the steps below to reset your PC’s Windows socket and get your OneDrive working again.
Step 1: Press Windows Key + X shortcut to open the Windows Quick Access menu.
Step 2: Tap on Command Prompt (Admin) and give administrative access to the app. This will launch the Windows Command Prompt interface.
Step 3: In the command prompt terminal type netsh Winsock reset catalog command and press Enter button. This will reset your computer’s Windows Sockets and resolve connectivity issues.
Step 4: Restart your computer to complete the Winsock reset.
Try signing in to your OneDrive after restarting your computer, and error code 0x8004de40 should no longer appear.
Method 3: Reset OneDrive
When an app or program on your Windows PC starts behaving poorly or acting abnormally, one of the quickest solutions is to reset the app. This returns the app to the default state when you recently installed it on your computer.
Resetting the OneDrive app can also help clear the 0x8004de40 error, and here’s how.
Step 1: Press Windows Key + R on your keyboard to launch the Run Windows dialog box.
Step 2: Enter or paste this command in the box provided% localappdata% \\ Microsoft \\ OneDrive \\ onedrive.exe / reset and press Enter or press OK on your keyboard. This command will reset your OneDrive app.
Step 3: Launch OneDrive after the reset process and it should work fine without any error messages. You can also paste this command% localappdata% \\ Microsoft \\ OneDrive \\ onedrive.exe into the Run dialog box and press OK to launch OneDrive quickly.
We also advise that you reboot your computer, after you have reset the OneDrive app. This in practice means that you need to setup the OneDrive app all over again, meaning that you need to re-enter your login credentials and reconfigure your preferences. And the best part is that re-setting the app gets rid of OneDrive error 0x8004de40.
Conclusion
One of the above methods should help you fix error code 0x8004de40 when using the OneDrive app on your Windows computer or signing in. We have a few OneDrive guides available if you are facing any other OneDrive problems. check them out.