by If you encounter the feared “There was a problem connecting to OneDrive 0x8004de40” error, know that you are not alone. Various users have revealed having this problem especially when suffering from connectivity problems, connections from third-party antivirus programs and some internet connection settings.
Read: How to Fix Upload Blocked Error in OneDrive – (Resolved)
It is indeed very frustrating when you get an error message like OneDrive Error 0x8004de40 since this prevents you from getting the important files that are on your device. Nevertheless, there is nothing to be alarmed of. We have discovered some listed solutions here which are inclusive of step by step guidelines for addressing this issue and get your Windows PC back on track in no time.
Table of Contents
How to Fix Microsoft OneDrive Error 0x8004de40
The error 0x8004de40, stating “there was a problem connecting to OneDrive,” comes about when the application fails to be in touch with the cloud. This can be fixed in various ways.
1. Check Your Internet Connection
The cloud-connecting functionality of the Microsoft OneDrive app can be hindered by a problematic internet connection. Begin with ascertaining that your internet connectivity is okay if you want to fix this issue. This is how:
- If you are using a LAN or wired connection, make sure the cables are connected properly. If you are using Wi-Fi, check if your router is working properly. You can also restart the router to make sure the connection is correct.
- Next, launch your web browser and open a few websites. If the browser can load the pages, then your internet is working fine and the problem is not with your internet.
Proceed with this manual once you discover a problem with your internet. Continue with this guide in case you notice anything wrong about your Internet connection by following steps two and three to rectify the problem. When all other programs on your computer work well except OneDrive, for example, use steps number four to seven in order to fix OneDrive error 0x8004de40.
2. Change the Internet Properties of Your Windows Computer
If mentioned, your internet connection can be stopping this app from getting into the cloud. Your Windows computer applies a security protocol known as Transport Layer Security (TLS) 1.0 and above that encrypts data sent via the internet. OneDrive client cannot work well if this protocol is disabled. Therefore, by changing the settings you will solve OneDrive 0x8004de40. This way:
- Open Run by pressing Win + R. In the Run window, type inetcpl.cpl and click OK. This will open the Internet Properties window.
- In the Internet Properties window, select the Advanced tab.
- Under Settings, scroll down and check the boxes for the following options: Use TLS 1.0, Use TLS 1.1, Use TLS 1.2. Then click Apply and OK to save your changes.
- Restart your computer and see if the problem persists.
3. Disable Proxy Settings
yet at other times, the two disconnect from each other due to a blocked connection as a result of the Windows proxy server that you use. If you don’t know whether your windows device is using a proxy server or not, and you want to verify that:
- Press Win + R keys to open Run. In Run, type inetcpl.cpl, then click OK to open Internet Properties.
- In this window, click on the Connections tab.
- Then choose LAN Settings.
- In your LAN settings, make sure that the option Automatically detects settings is enabled and disable the option Use a proxy server for your LAN respectively. Then click OK to save your changes.
- Restart your PC and see if that fixes the OneDrive error.
4. Uninstall Third-Party Antivirus (If Applicable)
In most cases, such as your third-party antivirus may cause diverse faults within some of your programs, including Microsoft OneDrive. Some procedures such as connecting with OneDrive to the cloud are marked down as risks and thus fail. If you got an anti-virus software then uninstalling it can fix your OneDrive error 0x8004de40.
- Press Win + R keys to open Run. In the Run window, type appwiz.cpl and click OK to open Programs and Features.
- In this window, scroll down and find your third-party antivirus software. Then right-click on it and click on Uninstall from option.
- Then follow the on-screen instructions to uninstall the program.
- After the uninstallation process is complete, restart your computer.
- After your Windows device has completely restarted, open OneDrive and checks if you still get the error.
If the problem is resolved after you uninstall your antivirus program, you can start using Microsoft’s built-in antivirus program to protect your computer.
5. Reset Windows Socket (Winsock)
Resetting Windows Socket (Winsock) is an alternative to solve Microsoft One Drive error 0x8004de40. Winsock controls both incoming and outgoing internet programs traffic on your windows-based computer. This is why computer applications access the internet. If it is reset, it may solve the problem.
- Press Win + S to open Windows Search and type cmd in the search box. Next, right-click the Command Prompt search result and click Run as administrator.
- In the command prompt, type netsh winsock reset catalog and press Enter.
- Once the command is executed successfully, close the window and restart your computer.
- After the computer restarts, check if the problem is resolved.
6. Reset OneDrive
If an application or program on your Windows PC misbehaves or starts acting strangely, you can reset it. Resetting is a process whereby a software program returns to its initial state and cures any mistakes
This is to remind you that if you reset OneDrive, it will not affect your files but it will just re-sync them with the application. Although, some of your saved settings and preferences may be deleted by the process. So that means you would have to start from scratch and configure OneDrive again.
- Press Win + R to open Run.
- Copy and paste the command %localappdata%\\Microsoft\\OneDrive\\onedrive.exe /reset into the text box and press OK or press Enter with your keyboard. This command resets your Microsoft OneDrive app.
- After resetting the application, restart your computer.
- Once your computer has restarted, open Run again, copy and paste this command into the %localappdata%\\Microsoft\\OneDrive\\onedrive.exe text box and press the OK or Enter key. This will immediately launch OneDrive and the app should work fine without any errors.
Conclusion
OneDrive is dreadful if one backs up all system files with it. The above troubleshooting steps can be used to resolve Microsoft OneDrive error code 0x8004de40 easily. However, although solutions for many OneDrive issues exist, it is better to have other backups for your files not on OneDrive.
