In OneDrive, the tool simply saves the shortcut to the root of your OneDrive folder when you click “Add shortcut to my files.” However, when you attempt to move this shortcut to another site, sometimes you might receive an error “the OneDrive site is currently unavailable”. Let’s find out what you can do to fix the problem.
Table of Contents
How to Fix Can’t Move OneDrive Shortcuts
1- Check if the shortcut target has been deleted
This happens because this error is generally connected to the fact that the shortcut linked file itself is missing. You may have deleted it or the private file may be no longer shared with you. Open a new tab on your browser, sign in to your OneDrive account and delete directly the corrupted shortcut. You should now allow File Explorer to remove the shortcut after a few minutes.
1- Unlink Your PC
Try unpairing your PC and checking if you see any improvement.
- Click on your OneDrive taskbar icon and go to Settings.
- Then click on the Account tab.
- Select Unlink this PC, then click Unlink Account.
- Wait a minute, then reconnect your PC.
2- Update Onedrive
Now update to Latest Version of your app Running an outdated version of the OneDrive app can lead to all kinds of issues, and while this shortcut problem we cover in this short article.
Go to OneDrive Settings, click on the About tab, and check the version of the app you are using.
Then visit the official OneDrive webpage and see if a new version is available. If so, click Download OneDrive for Windows to update your app.
3- Reset Onedrive
If the problem persists, try resetting the app.
- Press the Windows and R keys to open a new Run window.
- Paste the following command in the Run window: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset.
- Restart the app and check if the error persists.
By the way, if you get an error message that Windows cannot find the path you specified, run the following command:
- C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
- C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
Conclusion
What if you can’t change the OneDrive shortcut? In this case, it could mean the shortcut target was deleted or no longer shared with you. If that does not work, unpair with your PC and update the application. Also, reset OneDrive. Finally, if the problem still exists, try to delete the shortcut itself from the OneDrive web app.