by OneDrive, as we all know, is a cloud service for Windows. This is just like Google with Google Drive and Apple with iCloud. Many people use this system to store and share data online. Office 365 OneDrive users reported that they could not access the OneDrive cloud library through their browser, the detailed error message read: “An error has occurred. Please try again or refresh the page “With error code: 6 refers to a timeout error caused by a server problem, incompatible network connection, or problems with third-party software.
However, in some cases, the error occurs when using OneDrive. One of them is error code 6 on OneDrive, but don’t worry, because we’ll show you how to fix OneDrive Web Error Code 6 so that you can continue saving important files in your OneDrive. We are also going to show you another tool that you can use to backup and restore data from your Windows Mobile device to your PC without using OneDrive.
Read: How to Fix OneDrive Stuck on Processing Changes
The issue of receiving ‘error code 6’ messages when trying to open OneDrive is among the most recurring problem alerts associated with its usage. What this implies, however, is just the occurrence of a time-out in between moments. Sometimes this entails “folder cannot be viewed”. This comes up when signing into or working on a particular file through OneDrive.
The 6 error code denotes to you that you are unable to browse through your folders and files on OneDrive. There are actually several causes of this error code 6 whereby it is the most usual cause. It is really not hard because this is such a minor issue.
Follow the troubleshooting guide below to continue accessing your OneDrive documents.
What Causes of OneDrive Web Error Code 6
OneDrive Cloud Library error code 6 essentially means a timeout error. This may be due to server problems, network incompatibility, or third-party interference.
When diagnosing this problem, first ensure that the problem is not as a result of a general server problem with the Microsoft Offline Online service. Once you confirm that the problem does not arise from the server, try to access your Onedrive account from another device using a mobile application (iOS or Android) or directly through a browser.
BThe problem was solved for some people by switching back and forth between shared folder and trash can when using OneDrive web. If that doesn’t work, you can only seek the help of a Microsoft support professional.
How to Fix OneDrive Web Error Code 6
1- Check your Internet connection
According to Microsoft, error code 6 is usually due to bad internet connectivity. In the event that you have a problem with your One Drive cloud storage, always check your internet provision system. With an efficient connection however, we can proceed to the next suggestion above.
2- Check the status of Microsoft Office Online Services
If the problem is caused by a user, then checking the health of Microsoft Office Online Services can resolve the problem itself. To check the status of the service you will need to take several steps:
- Go to Microsoft Online Service Health Portal. You have to go to “www.microsoft.com”.
- Log in to your admin account.
- If you do not have an administrator account, you can find the “Try a new Admin Center” option on the home page in the upper right corner. Create your admin ID and log in there.
- In the Administration Center, go to “Health”.
- Select the “Service Health” button; This will take you to the Service Health Portal.
- Here you can find information about the health of all your Microsoft services.
- Now select the service status in the “All Services” view, which will bring up a summary and notes.
- See all the details here, such as service ID, status, start time, and last update.
- Now click on “Issues” to see all the issues and issues.
- Find a solution to a specific problem or contact a Microsoft technician for assistance.
3- Check for Updates and Restart
Check for pending updates for your system. You can follow the following steps to get the update:
- Go to Start.
- Search for “Settings.
- See “Updates and Security” in Settings and go.
- Click “Check for Updates”.
- Make sure that you are connected to the internet so that you can get all the updates.
- Now restart your system.
4- Access OneDrive from your Android / Mac device
If you get the OneDrive status and it doesn’t show you a server issue, you can access your OneDrive account from another device.
This is the most common problem for Windows and Mac. Access your OneDrive cloud account using the Android or iOS app. If you do not want an app to do this, you can also access the web version of OneDrive from your Android device.
Contact a Microsoft Technician
If you feel powerless in solving problems, you can contact a Microsoft technician. They are always ready to help, and some users have even reported that they fixed the error code 6 issue by bringing in only one Microsoft expert.
- Go to the official Microsoft website, called “www.microsoft.com”.
- In the upper right pane, you will find the “Support” button.
- Here, select your service issue as “OneDrive”.
- At the bottom is the “Get Help” column, where there is a “Contact Us” button.
- Click this button and describe your problem.
- Also, include your contact details.
- Remember to sign in to your Microsoft account before contacting support.
- Within hours, the problem is resolved at the other end.
- After receiving feedback from support, you will have access to the OneDrive cloud.
Conclusion
After you followed all the steps, now you can fix OneDrive Web Error Code 6. In this article, we have given everything on how to correct it. But if not successful, do not hesitate to seek assistance from Microsoft.
